Benefits of ISO 20000 Standards

Worldwide numerous organizations have benefited from the ISO 20000 Standard. Following are some of the benefits:

  • It helps in the streamlining the IT Services in line with Business Goals.
  • It provides a Service Management Framework.
  • It helps in the improvement of Service Delivery.
  • It helps in the continuous improvement through measurement
  • Service Deliveries are more consistent, cost-effective with predicted outcomes in most cases.
  • Management has clear view and understanding of ISO Processes and their relationship with different activities.
  • Help in the migration of IT Driven environment to Business Goals Driven environments
  • Helps in the Risk Assessment and Mitigation activities
  • Already trusted by organizations across the globe.
  • More customer confidence means more business
  • It helps in the organization in acting pro-actively on issues and risks